Answer a call — or turn it down without being rude

Before you start

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Steps

1. 1

   A card appears with the caller's name and Incoming voice call…

   It shows their picture too, so you know who it is before deciding.

2. 2

   Tap the green button to answer, or the red one to decline.

3. 3

   If you just need the ringing to stop, tap 🔕 Silence.

   That quietens the ring without answering and without declining — the call is still there if you change your mind.

4. 4

   If you cannot talk, use one of the replies under Can't talk? Reply instead.

   Three are offered: Can't talk now — text you soon, Call you back in a bit, and On my way. Tapping one turns the call down and sends that message, so the other person knows why.